|Posted on 17 November, 2017 at 0:20|
Organization. It falls under the business management section of a business owner’s existence. Without good, simple organization it is incredibly easy for things to be forgotten or allow for mistakes. The same is true in my own business as having details keeps the wheels turning. For me there are two main areas that I have to be aware to stay organized. One is Artwork Archiving that requires a specific organizational system to locate, update, and complete artwork changes quickly. Then there is the order information that requires a huge amount of details to be collected and then set in a specific way. Paper types, dues dates, job entry dates, customer information, and shipment details all affect how well I take care of my customers in the immediate and allow me to reference details for future orders. Organization is easily seen when physically interacting with an individual or business too. It becomes visually representative when someone is juggling a pile of papers, sending off a horde of mouse clicks, or running back and forth between rooms when they can’t find what they need when they need it. At that point it becomes a customer service issue as it creates the sense that there is no decisive action given from management on down to keep all processes streamlined and sorted. I always go back to that “perception” word because it constantly rings true in so many different ways. Organization is just another visible way that someone perceives you and more importantly your business. I’m not going to say it’s an easy thing to be conscious of your organization with all the other items pop up in-front of us during the day but it is definitely NOT something that needs to be ignored. If it is ignored a lack of organization can grow into something that is completely unmanageable. If you don’t think that is the case then go watch any episode of “Garage Rehab” or “The Profit” and you will immediately see that the first issue that is addressed is the lack of organization of the company’s resources. No matter how good you are at any given task if you can’t access what you need when you need it you’re pretty much worthless. I am setting my holidays as a time for me to work specifically on organizational improvements. As my business grows the last thing I want to have to mess with is figuring out how to handle additional growth. I don’t want to react and have to figure out better processes while I’m physically handling orders. I want that process to be set, I want to be organized, and I want to fulfill my customer’s expectations faster because of it. It all starts with getting organized upfront and staying in that mindset to stay organized as the work comes in. That’s it. Get organized; make things easier on yourself.